Inside blue people

IntelliPulse Story

Non-hazardous Waste Management Site Expansion

Situation: The company was undertaking an environmental assessment to expand its solid waste management site and provide services for an additional 25 years. The company was committed to engaging the public in an extensive consultation process.
Method: The study area was divided into 4 primary regions and a total of 700 telephone interviews were completed among a random sample of adult residents.
Outcome: The report identified attitudes towards the community, perceptions of the company and its operations, the potential effects of the expansion on people’s daily life, their preferences for interacting with the company, and their evaluation of the company’s performance at public communications. The company was successful in gaining public and government support for the expansion.